PlayStation 5 FAQ: Most Common Questions and Answers


Welcome to our comprehensive PlayStation 5 FAQ! The PS5 has become one of the most eagerly anticipated gaming consoles of recent years, attracting both avid gamers and casual users with its advanced hardware features and impressive selection of games. As with any new device, there may be some questions and problems during setup and daily use. With that, I have created this guide to address some of the most frequently asked questions about PlayStation 5 (from setup and usage through maintenance and troubleshooting). So whether you’re a new or an experienced gamer – take advantage of this help and explore my PS5 FAQ.

Article Sections

Features and Compatibility

Can PS4 Games Be Played on PS5?

To a certain degree, yes. Backward compatibility allows most PS4 titles to run smoothly on PS5, although some might experience reduced functionality or be incompatible.

Which Controllers Work With PlayStation 5?

At the moment, only the standard DualSense and DualSense Edge controllers are officially supported. However, DualShock 4 (V2) can also be used when playing supported PS4 titles on PS5. We also recommend looking at Backbone One and Scuf Reflex Pro for Remote Play.

How Fast Is Download Speed on PS5?

Thanks to its advanced hardware and solid-state drive (SSD), including faster internet connection speeds and less network congestion than PS4, PS5 provides exceptional download speeds that should enable faster-downloading experiences. Typically speaking though, download speeds on this console should be faster. According to some tests, the loading speed of PlayStation 5 compared to PlayStation 4 is 8 times faster. This was achieved thanks to the 5GHz.

Does PlayStation 5 Have Region Lock?

No. Your PS5 does not feature region-locking capabilities and allows you to easily play titles from different countries without experiencing any restrictions or issues. While this feature makes the experience of accessing titles from abroad or importing titles easier, some titles still contain content specific to certain regions such as languages or DLC which must be purchased via that region’s store.

Which Versions of PlayStation 5 Are Currently Available on the Market?

As of right now, two variants of PS5 can be purchased:

  • standard edition with a disc drive that enables players to utilize physical game discs;
  • digital edition without a disc drive where games must be downloaded digitally only.

Both models share identical hardware specs and features.

What Black Accessory Comes With My Console?

Sony recommends including their console stand as part of your bundle to ensure proper airflow and stability for your system, for optimal safety and optimal performance of the PS5. This accessory should be used both vertically and horizontally with your console.

Is It Possible to Block a Stolen PS5?

Absolutely. To block access to your stolen PS5, get in contact with Sony customer service immediately with its serial number, providing enough evidence proving its theft (such as police reports or proof of ownership documents). With this information, Sony takes action against it.

What Is PS5 Camera and Should I Buy It?

The PS5 camera is sold separately from the game console and features dual 1080p lenses, built-in mics, and an attached stand. It is perfect for streaming, video chatting, and broadcasting gameplay. Keep in mind that not all PS5 games support this camera thus it may not be necessary for every user.

Can PS5 Be Used for Virtual Reality Gaming?

The PlayStation5 can be used for virtual reality (VR) gaming. However, you will require purchasing the PlayStation VR2 headset separately to use it. Previous versions were compatible with PS4, however, an adapter must be purchased to connect this particular version to PS5. Today’s new PS5 VR headset has significantly improved the resolution, field of view, and eye-tracking compared to its previous model.

Which Accessories and Add-Ons Can I Purchase?

Here are authorized optional accessories.

  • DualSense Charging Dock: With this accessory, two controllers can be charged simultaneously using its LED indicator which displays their charging status.
  • HD Camera: With 1080p resolution and an integrated stand that enables optimal angle adjustment, this HD camera for PS5 boasts 1080p streaming, broadcasting, and video conferencing functionality.
  • Pulse 3D Wireless Headset: Crafted especially for PS5, this wireless headset boasts 3D audio technology, noise-canceling microphones, and comfortable ear pads to support prolonged gaming sessions.
  • PSVR2: Sony’s upgraded the PS5 VR headset which provides improved resolution, the field of view, and eye tracking.
  • PS Plus Subscription: Subscribing opens you up to online multiplayer gaming, free monthly games, and special discounts from Sony Store.

There are also a huge number of other modifications or devices on sale in addition to the official accessories. For example, the same controller stands in a different design. Holder for headphones, and discs. Stickers and pads for DualSense. An extra SSD drive, and so on.

Setup and Usage

How Do I Connect My PS5 to the Internet?

To link your PlayStation 5 to the web, follow these short steps.

  1. From your Main Page, go to Settings > Network > Set Up Internet Connection.
  2. Choose whether to connect via Wi-Fi or Ethernet cable connection and follow on-screen prompts.
  3. Enter network info and complete the setup of the Internet connection.

How to Charge DualSense Controller?

To charge your PS5 joystick, use its included USB-C cable and attach it directly to any available port on the front of the console. Alternatively use an appropriate charging station or dock designed specifically for this model. Another great option is a portable battery. It’s a simple and convenient solution.

What’s the Easiest Way to Install Games On PS5?

Installing games onto the PlayStation 5 can be accomplished either using physical discs or by downloading digital copies.

  • Installing games from a disc is an effortless experience. Simply insert your disc into the drive, and the installation should automatically begin. After downloading all data you can launch a new game from your home screen or game library without issue.
  • Browse the big PS Store with its selection of titles, add some games to the cart, pay, and complete the purchase. After payment verification occurs, downloading should begin automatically.

Can I connect a keyboard and mouse to PS5?

YES. Just plug them in through the USB ports on the console and it should start working normally. However, keep in mind that the keyboard and mouse in most cases can only be usable in multimedia apps. In the game, you will be able to talk in chats and texts.

How Many Discs Can Be Put in a PS5?

The PS5 only has one disc drive, so you can insert and use one disc at a time.

Does PS5 Come With Games?

There are no free games included. The only exception is Astro’s Playroom which serves to showcase ALL PlayStation 5 features and capabilities. There may also be bundles with specific games wherein their console box features iconic heroes from that particular title.

How Much Does DualSense Controller Weigh?

A DualSense controller weighs 282 grams (0.62 lbs), slightly heavier than its DualShock 4 V2.

What Operating System Does PlayStation 5 Use?

Sony created their custom operating system based on the open-source FreeBSD version to give their PS5 the ultimate in accessibility: quick access to games, media files, and other features.

What Does “Keep in Home” Mean on PS5?

The “Keep in Home” feature enables you to designate certain games and apps as “home only”. To enable this option, select the desired game or app, press Options on the controller, and pin it to the home screen.

What Video Formats Does PS5 Support?

The PlayStation5 supports multiple video formats, such as:

  • AVI (.avi).
  • MKV (.mkv).
  • MP4(.mp4,.m4v).
  • MPEG-2 PS (.mpg,.mpeg,.m2ts).
  • MPEG-2 TS(.ts).
  • AVCHD(.m2ts,.ts), AVCHD S (.mp4), XAVC H S(.mp4).

The game console also supports High Dynamic Range (HDR) video playback and can upscale standard dynamic range content to HDR-quality video files for superior visual effects!

Can I Put PS5 Into Hibernation Mode During Data Transfer?

In general, it is not recommended to put your PS5 into rest mode during data transfers, as doing so may disrupt them and corrupt any transferred information. Instead, wait until the operation is completed before switching back to sleep mode.

Is It Safe To Put Console In Rest Mode?

Rest mode on a PlayStation5 is completely safe to use. Its low-power state allows background downloads, updates, and charging of DualSense controllers. For best results though, all running applications or games must have been closed properly before placing into Rest Mode to prevent data loss or corruption.

Maintenance and Troubleshooting

What Is the Proper Way of Cleaning a PS5?

To keep your PS5 in good condition, using a microfiber cloth for wiping down its exterior is recommended. This allows for dust or fingerprint removal while also protecting its finish from being scratched or discolored by harsh chemicals that could potentially scratch or harm it. Using compressed air may also help clear any dust out from vents where dust accumulation might have taken place.

How Can I Determine Whether My Playstation 5 Is Broken?

If your PS5 has stopped turning on, has a black screen, is emitting strange sounds, or has any physical damage, it may have become broken. Be on the lookout for physical wear-and-tear damage on both console and accessories as this could also indicate damage that needs repair. Frequent game crashes, freezing, or glitches could also indicate it. We advise contacting Sony customer support immediately for assistance before taking it in for diagnosis at an authorized repair shop.

What Causes Glitches on PS5?

Glitches could arise for any number of reasons on a PlayStation 5, such as software bugs, hardware issues, or external factors like power surges or internet connectivity problems. Common symptoms could include game crashes, freezing, or slow performance; restart your console regularly while checking software updates, or reach out directly to Sony support if the situation becomes dire.

What Should I Do if My Game or App Has Been Suspended?

  1. Hold the PS button on your controller to return to the main screen.
  2. Select your stopped game, press Options, then close it.

What to Do if My PS5 Won’t Download Games in Rest Mode?

Make sure that your console is connected to the internet and that its connection is reliable by visiting “Settings” > “Power Saving” > “Features Available in Rest Mode,” then checking whether “Stay Connected to Internet” option has been turned on. Also, make sure that the system software for your console is updated. If none of these solutions work, try restarting or resetting your internet connection as appropriate.

What Can Be Done if PS5 Won’t Turn On After Updating?

If your PlayStation 5 won’t start after being updated, follow these steps:

  1. Press and hold the power button for 10 seconds until your console powers off.
  2. Disconnect its cable, wait a few minutes, and reconnect it.
  3. Try switching the PS5 back on.

If that doesn’t work, contact support.

Gaming and Entertainment

Can PS5 Work With Streaming Services Such as Netflix and Hulu?

Your PS5 offers access to many popular streaming options like Netflix, Hulu, Disney+, and Amazon Prime Video through your media center on the console. You also can watch the YouTube TV version.

What PS5 Can Do Besides Play Games?

The PlayStation5 is an extremely flexible console capable of much more than gaming. You can use it for streaming movies and TV shows, browsing the internet, listening to music online with streaming services such as Spotify, or making video calls!

Where is Control Center On PS5?

Control Center can be found near the bottom of your screen; pressing either PlayStation button will bring up this menu. It can be easily customized. The first time you use your PS account, you will be shown an instruction on how to navigate Control Center. If you missed this instruction, just click the Options button and arrange the icons in the desired order and/or remove/add icons.

Can the PS5 Play Music CDs?

Unfortunately not, the PlayStation5 does not currently support playing music CDs directly. However, you may stream or store files onto USB drives seamlessly instead.

What to Do if PS5 Is Bricked From a Power Outage?

If your PlayStation 5 is bricked due power outage, performing a system reset could be necessary to restore its proper workings. As this may delete all data off its memory card and wipe clean any important files residing therein; make sure any important backup files have been secured before performing such action. To reset, power off and hold down its power button for at least 7 seconds until safe mode activates – when safe mode turns on with options including reset within its menus start operation. Wait until the end.

Why Is My PS5 Game Not Working?

There could be several reasons why your PlayStation 5 game is not functioning properly on your consoles, such as a faulty disc or download, software issue, or hardware malfunction. You can try troubleshooting steps such as checking for updates, database rebuild, or reaching out to Sony customer support for further assistance.

Why Is My PS5 Taking So Long to Restart?

There could be many reasons behind its lengthy reboot times; these could include running applications that need closing quickly, software issues, or hardware malfunction. To quickly resolve the issue and eliminate unnecessary apps running at once, check for updates as soon as they’re available.

What Should You Do if Your PS5 Power Button Doesn’t Work?

If the power button on the console stops working, you should first check if there is power. You should also determine if the problem is mechanical or not. To do this, take the DualSense and press the PS button. If the console starts, then the problem is mechanical, i.e. the button is broken or the contact is loose.

At PLAYSTADY.COM, our ultimate aim is to deliver an enjoyable and immersive PS5 gaming experience and offer entertainment choices beyond gaming itself. No matter if you are an experienced or casual gamer – everyone has something different they enjoy on it! Hopefully, our PS5 FAQ has provided answers to some of your queries while helping maximize its potential. If any new issues or questions arise please reach out in the comments – I look forward to speaking to you about all console’s potential!

Egor Borisov

Egor Borisov

PS3 Slim, PS4 Pro, and PS5 owner. I disassemble, clean, and modify consoles and controllers. I share my experiences on this site and tell you about the new console generation.

We will be happy to hear your thoughts

Leave a reply